The independent heating and cooling company across Kentucky and the Ohio Valley
Furnace Installation — Book a Visit Today
We install and replace gas furnaces in homes across Illinois, Indiana, Kentucky, Ohio, Tennessee and West Virginia, and we can look at yours this week. Most furnaces come out because the heat exchanger has cracked, the burners short cycle, parts are no longer made, or the unit quit in the middle of a January freeze. A visit starts with measuring your home, not guessing: we check duct sizing, return air, venting, gas line capacity and where the unit sits, whether that is a basement, a crawlspace or a hall closet. Then we give you sizing options in writing and explain what each one means for comfort in the rooms you actually use. Call us or send a message and we will set a time to come out and measure.
Call (888) 414-3292- A real person answers
- Open 7 days
- Written quote before work starts
Taking calls until 5:00 PM ET
The furnace installation symptoms we hear most
- The furnace is 20-some years old and I am waiting for it to die End of service life, parts availability and planned replacement
- A tech told me the heat exchanger is cracked Cracked heat exchanger, combustion safety, replacement rather than repair
- It kicks on and off every few minutes and never catches up Oversized furnace or short cycling from airflow and sizing problems
- The upstairs bedrooms stay cold no matter what I set it to Undersized equipment, duct and return air problems, poor distribution
- We have already paid for two big repairs this winter Repeat failures on aging parts, repair cost stacking toward replacement
Whether you call it furnace installation, furnace replacement or heater installation, the work is identical and so is the quote you approve first.
Safe things to check first
Worth a look before you call — sometimes it saves you the visit.
- 1Check the thermostat: fresh batteries, set to Heat, and the target temperature above room temperature.
- 2Look at the electrical panel for a tripped breaker on the furnace or air handler circuit.
- 3Pull the filter and hold it to a light. If it is grey and packed, put in a clean one of the same size.
- 4Walk the house and confirm supply and return vents are open and not blocked by rugs or furniture.
Guides & troubleshooting
What homeowners get from an independent HVAC company
| Derby City Comfort | Big-box repair chains | Handyman listings | |
|---|---|---|---|
| Written quote before any work | ✓ | ✕ | ✕ |
| Live answer seven days a week | ✓ | ✕ | ✓ |
| All major brands, gas and electric | ✓ | ✓ | ✕ |
| Independent company, nobody's quota | ✓ | ✕ | ✓ |
| Local techs who know the housing stock | ✓ | ✕ | ✓ |
What every visit includes
You approve a written quote first
Covering 171 cities across Illinois, Indiana, Kentucky and 3 more.A real person answers
Open 7 days, 8:00 AM to 5:00 PM ET.Independent of every manufacturer
Carrier, Trane, Lennox, Goodman and more. We are not an authorized dealer for any of them.Furnace Installation — quick answers
How long does a furnace installation take?
Most straight swaps in a basement or closet are a one-day job. If venting, gas piping or ductwork has to change, or we are moving the unit, plan on two days. We tell you which one you are looking at before we start.
How do you decide what size furnace my home needs?
We measure the house and calculate the heat load from square footage, insulation, windows and duct capacity. We do not simply match the BTU rating on the old unit, because a lot of older furnaces were oversized and short cycled for years.
Is a high-efficiency furnace worth it in my house?
Sometimes. High-efficiency units vent through PVC and need a condensate drain, which is easy in some basements and awkward in others. We look at your venting route and drainage first, then tell you honestly whether the upgrade fits your home.
Should I repair my old furnace or replace it?
If the heat exchanger is cracked, replacement is the answer. Otherwise we weigh the age of the unit, whether parts are still made, and how many repairs you have paid for recently, then lay out both options so you choose.
Do I need new ductwork with a new furnace?
Not usually, but we check. Undersized returns and crushed or disconnected runs in crawlspaces are common, and a new furnace will not fix a duct problem. If we find one, we show you what we found and what it would take.
I smell gas near the furnace. What do I do?
Get everyone out of the building first. From outside, call 911 or your gas utility and let them shut it off and clear the house. Once they say it is safe, call us and we will come check the furnace and its connections.
How it works
- Step 1
Tell us the symptom
Call or fill in the quote form. We ask what changed, when it started, and what the thermostat reads. That short conversation tells us whether you need a visit today or tomorrow morning.
- Step 2
We diagnose on site
A technician checks the thermostat, the electrical side, airflow through the filter and ducts, and the equipment itself. We find the actual cause instead of swapping parts and hoping the noise goes away.
- Step 3
You decide before we work
We explain what failed, what the repair involves, and what we would do if it were our own house. Nothing gets replaced until you say go. Then we test the system before leaving.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- Old houses and new onesWe are used to century-old homes with retrofitted ductwork and 1970s subdivisions with original returns. Tight crawl spaces, low basement headroom and odd attic runs are normal parts of the day for us, not surprises that stall the job.
- Built for the swingsHumid summers push AC systems hard and January freezes expose weak igniters and cracked flues. We repair for both extremes across the region, so the fix holds when the weather turns instead of failing the first hard week.
- Air conditioning and heating bothAir conditioner repair in July, heating repair in January, and the IAQ and airflow problems that hide in between. One crew that knows how your cooling and heating share the same blower and the same duct system.
- Plain talk, no pressureWe tell you when a repair makes sense and when replacement is the honest answer. No scare tactics about your BTU load, no upsell scripts. You get the condition of the system and a clear next step.
- All major brands, gas & electricEvery major HVAC brand, gas and electric, handled by an independent crew.
- Straight answersIf a system is not worth repairing, we say so, often right on the phone.
Furnace Installation
Small faults become big ones on a schedule of their own
Describe the symptoms and we'll book the visit — takes about a minute.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
Rather not call? Get a free quote →